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Advanced Unified Communications AM : 646-230 Exam
Exam Number/Code: 646-230
Exam Name: Advanced Unified Communications AM
Questions and Answers: 61 Q&As
Price: $79.00
Update Time: 2008-5-29

“Advanced Unified Communications AM”, also known as 646-230 exam, is a Cisco certification.
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646-230 AUCAM
Advanced Unified Communications AM

Exam Number: 646-230
Associated Certifications: Cisco Advanced Unified Communications Sales Specialist
Duration: 60 minutes (50 – 55 questions)
Available Languages: English
Click Here to Register: Pearson VUE
Exam Policies: Read current policies and requirements
Exam Tutorial: Review type of exam questions

Exam Description Exam Topics
Exam Description
The 646-230 AUCAM Advanced Unified Communications AM exam test a candidate’s knowledge of the skills needed by an account manager to articulate an advanced Cisco Unified Communications solution to an enterprise customer.

Exam Topics
The following topics are general guidelines for the content likely to be included on the Remote Access exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

Develop business requirements for a Unified Communications customer
Qualify an opportunity with a customer
Identify key customer business drivers (Virtualization, Mobility, Compliance, Globalization, etc.)
Identify customer needs/pain points from responses to probing questions
Identify appropriate responses to typical customer objections
Identify the lifecycle services required to support solution deployment and management
Identify the individuals influencing the product decision-making process
Describe typical legacy integration/migration

Describe the value of convergance in Cisco Unified Communications solutions
Describe the benefits of a converged solution in a customer environment.
Describe the market trends pushing converged solutions
Describe how solutions can leverage customers’ existing infrastructure
Describe how solutions can simplify customers’ operations

Describe the capabilities of Unified Communications solutions
Describe the positioning of various UC Products/Systems
Describe the differences between Unified Communications Manager and Unified Communications Manager Express
Describe the features and functionality of UC Endpoints — include XML as an endpoint feature
Describe the features and functionality of Unified Communications Manager.
Describe the features and functionality of Unified Communications Manager Express and Unity Express
Describe the features and functionality of UC Applications (Messaging, Conferencing, Contact Center, Video, Emergency Responder, etc.)
Identify Unified Communications Management tools
Describe the features, advantages, methods and benefits of security in a Cisco Unified Communications Solution
Identify appropriate Cisco UC add-on solutions (Collaboration, Mobility, Contact Center, Presence)

Describe the value propositions of Unified Communications solutions
Describe how UC solutions can increase employee productivity
Describe how Cisco Unified Communications improves customer responsiveness
Describe how Cisco Unified Communications can enable a collaborative business environment
Describe the ROI gains realized by a Cisco Unified Communications solution
Identify the unique advantages of Cisco’s solutions over the competition — converged infrastructure, network services, etc.

Describe the Account Management resources for selling Cisco Unified Communications Solutions
Describe the Cisco resources available to assist in the sales cycle (Sales Central on PEC and PDI Helpdesk, ROI Calculator, etc.)

QUESTION 34
How does CiscoWorks LMS reduce network administration overhead?
A. By using common centralized systems
B. By using stackable switching
C. By using fixed-configurations methods
D. By using converged networking
Answer: A
QUESTION 35
What routing solutions provides the flexibility, scalability and performance needed to
connect the high number of users and devices that access productivity-enhancing
applications and services?
A. Headquarters routing solution
B. Branch routing solution
C. WAN aggregation routing solution
D. Edge routing solution
Answer: A
QUESTION 36
The integrated services routers are best for which type of routing solutions? (Select One.)

A. WAN Aggregation Routing
B. Branch Routing
C. Headquarters routing
D. Service-provider Routing
Answer: B

Testinside 646-230 Questions and Answers : 61 Q&As
Updated: October 30th , 2008
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